Shipping policy

At House of Hamsa, we are committed to delivering your order safely and as quickly as possible.

Order Processing

  • All standard orders are processed and dispatched within 48 hours of order confirmation.

  • Custom or made-to-order products may require additional processing time. If your order includes a custom item, the estimated dispatch timeline will be communicated to you separately.

Orders are processed only on business days and may experience slight delays during public holidays, festivals, or periods of exceptionally high order volume.

Delivery Timeline

Once dispatched, orders are typically delivered within 3–10 business days across India, depending on your location and courier service availability.

While we strive to meet these timelines, unforeseen circumstances such as weather conditions, transportation disruptions, or courier delays may occasionally affect delivery schedules.

Shipping Charges

  • Prepaid Orders: Free Shipping across India.

Expedited (Express) Shipping

If you need your order sooner, select Express at checkout.

  • Charge: ₹100 flat, across India.
  • Delivery timeline: typically 2-4 business days after dispatch.
  • Ready-to-ship products can be processed for dispatch on the same day, provided the order is placed and confirmed within business hours. All other standard orders are dispatched within 48 hours.
  • Express affects delivery speed only, not production time. Custom or made-to-order items still require their separate production timeline and cannot be rushed with Express.
  • Express is available for domestic orders only and is subject to courier serviceability in your area. Delivery timelines remain estimates and may be affected by weather, public holidays, or courier delays.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with your tracking details via email or SMS, allowing you to monitor your shipment in real time.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate when placing your order. House of Hamsa cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Need Assistance?

If you have any questions regarding your shipment or require assistance with your order, please contact us at:

Email: info@houseofhamsa.store

Our support team will be happy to assist you.